Choosing The Right Garbage Bin Rental Company
There are certain services which we pay for that seem so run of the mill that it doesn’t matter who we hire. We figure that regardless of who we hire, the result will likely be pretty much the same. The ones that immediately come to mind are things such as taxi cabs, flower delivery, plumbers, etc. If you are doing any kind of renovations or major yard work, you might think garbage bin rentals would fall into that category too. Really though, with any of those services you can get drastically different results depending on who you hire.
Let’s look into how company choice affects your dumpster or garbage bin rental experience.
Price of Service
With nearly any service, the price ends up being a major factor. This tends to play an even bigger role when you assume results will be the same with any company. Because of this assumption, some dumpster rental companies have resorted to sneaky pricing tactics. Much like airlines, they advertise one price and then find all kinds of ways to sneak in additional charges.
So beware when the price seems especially low. You can be sure they intend to add on a bunch of extra charges afterwards. Many first time dumpster renters just wouldn’t consider what other fees might apply.
The most obvious fee is the dumping fee which can vary a lot depending on where they take the garbage and whether it gets recycled at all. A quality company will find ways to keep the dumping fees to a minimum.
Then there are the companies who are so focused on having a low base price that they have to add fees for things like delivery, pick-up, weekend rates and so on.
When you go for a lowest price, the company usually has to cut corners somewhere. This may be in paying employees lower wages or keeping fewer dumpsters on hand. They might also take their time delivering and picking up dumpsters in an attempt to make things fit their schedule instead of the customer’s.
Unfortunately it’s not always easy to gauge a company’s level of service before hiring them. They might put on a good front with an eye catching ad or well designed website. That doesn’t mean they are necessarily a reputable company though. Instead you need to look deeper.
First, take the time to find customer reviews or testimonials about that company. If anybody had complaints there is a decent chance they went online to vent their frustrations. Their Better Business Bureau profile may be especially worthwhile to check out.
Beyond that you might want to pay attention to how quickly they respond to e-mails or how their phone service is. That will usually reflect what kind of overall service you can expect from the company.
In addition to trying to gauge the company’s level of service, another good signal is what kind of experience the company has.
Be wary of a company that is relatively new. They might still be learning the ropes and making mistakes. You don’t want to hire a company that might damage your driveway or not meet their scheduling commitments.
Ideally the company has been around for at least several years to really establish themselves. This will ensure that they are unlikely to make mistakes and their reputation would be more important to them. They have spent too long building a name for themselves to simply rebrand if they get too many complaints.
On the flipside, also watch out for companies who are very large. Sometimes those companies have so many customers that each customer gets very impersonal service. For them, losing one customer just isn’t a big deal. This is especially true if the company is so big that it is nationwide.
So if you want your rental dumpster delivered and picked up on time, do a bit of research to find a quality company. You’ll also benefit from friendlier service, better pricing and more flexibility to meet your demands. While you’re busy working on your renovation project, do you really want to add extra stress?
Article Source: EzineShare